Shop rules
REGULATIONS OF THE shopsun.eu SHOP 1. PARTIES OF THE TRANSACTION
1.1. The owner of the e-markizy.pl online store is the company Centrum Handlowe Adams Sp.j Lotoccy with its registered office in Żary at Górnośląska 17 Street in Żary. 17/3; NIP 928-207-88-09, REGON 081178657
Our company is located on the premises of the Adams Shopping Center.
1.2. An order in the online store may be placed by any natural person who is 18 years of age and is registered for permanent or temporary residence in Poland, with full legal capacity, and any legal person having its registered office in Poland – hereinafter referred to as the Buyer.
2. OFFER
2.1. The e-markizy.pl online store sells via the Internet and is located at: www.e-markizy.pl The subject of the online store’s activity is the sale of new sun protection products, a detailed list of which along with unit prices is available on the store’s website. The prices given are gross prices and include the tax on goods and services at the rate specified in separate regulations.
2.2. The content of the e-markizy.pl online store does not constitute a commercial offer within the meaning of art. 543 of the Civil Code, and therefore placing an order by the Buyer does not mean an immediate conclusion of the contract, but only an offer to buy a specific product.
2.3. Announcements, advertisements, price lists and other information contained on the website do not constitute an offer within the meaning of art. 66 of the Civil Code and are only an invitation to conclude a contract. The seller reserves the right to change the price of goods or services. ” By placing an order, the customer submits an invitation to conclude a sales contract for the ordered goods or order services in the Store. The process of ordering the goods begins with the confirmation of the characteristics of the service through the Product Page. On the product page, the customer is informed about the expected time of order fulfillment, availability of goods, price and methods of payment, as well as possible variants of delivery of the goods. In order to deliver the goods, the Customer is obliged to provide his address details or verify them in the case of prior registration of the Account. Before placing the order (by using the “order with payment obligation” button), the Customer confirms that he has read these regulations and agrees to the processing of his personal data for the purposes of the contract.
2.4. The confirmation of the order / offer acceptance sent by the Store to the e-mail address provided by the Customer constitutes a declaration of acceptance of the invitation referred to above. If, before confirming the order (the “confirm and want to pay” button), the Customer ends the use of the service and leaves the Store, the contract will not be concluded.
2.5. All goods are brand new and covered by the manufacturer’s or distributor’s warranty under the conditions contained in the warranty cards.
2.6. The proof of purchase in the e-markizy.pl store is a receipt or a VAT invoice, which may be issued for a company or a natural person based on the data provided when placing the order.
3. ORDERS, OFFERS, PAYMENTS, DELIVERY TIME
3.1. Orders / Offers in the e-markizy.pl store can be placed 24 hours a day, 7 days a week, using the website.
3.2. To place an order, it is necessary to have your own e-mail account and a contact telephone number.
3.3. Upon confirmation of the order by e-markizy.pl, an offer to buy the goods is submitted between the Buyer and the online store.
3.4. If it is not possible to contact us due to an incorrect telephone number and incorrect e-mail address, the order will be canceled within 5 days from the date of purchase.
3.5. In the absence of goods, the customer is informed about it. In particular, this applies to products that are currently unavailable or in accordance with the Manufacturer’s procedure, they should be ordered in advance. In such a situation, the Buyer always receives information from the Seller about the proposed delivery date of the product. The e-markizy.pl store reserves the right to individually agree with the Buyer on the delivery date, change or cancel the order.
3.6. Forms of payment – The customer usually receives the following payment methods: traditional transfer to the account, cash on delivery (payment upon delivery of products). Payment in advance to the account should be made within 7 days of placing the order in the store (in the text of the transfer for faster identification, enter the name under which the order was placed).
In addition, some products (especially atypical and made-to-measure) may not be subject to 100% payment on delivery. Usually, a small advance payment is required. Each product has individually defined payment terms.
3.7. VAT invoices
3.7.1. The gross value of the VAT invoice is the value of the purchased product + the costs of the selected shipping method.
3.7.2. The buyer authorizes the seller to issue a VAT invoice without a signature.
3.8. The approximate delivery date is usually given in the parameters of the order placed. The delivery date of the item may be extended in the event of random events, force majeure, technical obstacles, as well as delays in delivery beyond the Seller’s control (e.g. due to the manufacturer’s fault, etc.).
4. DELIVERY, TRANSPORT, DAMAGE TO SHIPMENTS, FAILURES
4.1. Delivery of “groupage” goods up to 30 kg and 2 m in length: “groupage” shipments are carried out via the Polish Post or a selected courier. Delivery usually takes place within 24-48 hours (however, this date may change depending on the order)
4.2. Delivery of “bulky” goods over 30 kg and over 2 m in length:
a) Due to the size of the parcel, it is delivered in a large, lorry over 7.5 tons, so you should pay attention to the possibility of taking this type of vehicle to the indicated delivery address.
b) The carrier delivers the parcel to the address indicated, but due to its dimensions, there is no obligation to unload it, e.g. to bring parcels to the customer’s premises, etc. (this especially applies to heavy and long items, e.g. awnings over 30 kg). If there are any difficulties, please inform the carrier immediately. (otherwise, additional fees may apply) (you can also change the delivery address to deliver the goods)
We also ask that the number indicated by you the contact phone number was active for the possible delivery period (i.e. about 24-72 hours from today’s message)
In the case of a COD shipment, the recipient should prepare the appropriate amount to be paid to the courier. If the customer does not have the appropriate amount, an additional fee may be charged for the repeated delivery of the goods.
3. SHIPPING DAMAGES AND FAILURES OF DELIVERY
The buyer is absolutely obliged to inspect the goods upon receipt. If it shows signs of damage, it may refuse to accept it. If, on the other hand, he collects the parcel without any reservations, he bears the risk of any damage that could not be determined earlier. If the damage has not been detected immediately and only after opening the parcel – the buyer must, no later than 3 days from its receipt, draw up a damage report with the delivering courier or a person designated by the courier in this regard and report the damage to the appropriate courier / carrier (preferably in the department to this dedicated).
The ordering party has time to submit a complaint related to shortages in delivery no later than 3 days from the date of delivery of the goods. Any reports of shortages in delivery after this date will not be considered. Acceptance of the shipment without reservations shall result in the expiry of any damage to the goods.
4. RETURNS – The right to withdraw from the Agreement
4.1. The Ordering Party being a Consumer has the right to withdraw from the Agreement, without giving reasons and without incurring costs, by submitting a written statement addressed to the Seller within 14 days from the date of delivery of the Goods to the Ordering Party (does not apply to products – see point 4.8. (below). In the event of a return, please complete a downloadable form HERE
4.2. In the event of withdrawal from the Agreement, the Agreement is considered void and the Consumer is released from any obligations. What the Parties provided is returned unchanged, unless the change was necessary within the scope of ordinary management.
4.3. In the event of withdrawal from the Agreement, the Seller is obliged to return to the Ordering Party – Consumer, all Payments made by him.
4.4. The Ordering Party – Consumer, is obliged to return the Goods to the Seller immediately, but not later than within 14 days from the date on which he withdrew from the Agreement. To meet the deadline referred to in the preceding sentence, it is enough to return the Goods before its expiry.
4.5. The Seller may withhold the reimbursement of the Payment referred to in point 5.3 above until the Goods are received back or until the Ordering Party – the Consumer delivers proof of its return to the Seller’s address, whichever occurs first.
4.6. The Ordering Party bears the direct costs of returning the Goods. If the Ordering Party – Consumer has chosen a method of delivering the Goods to the Seller other than the cheapest standard delivery method offered by the Seller in accordance with these Regulations, the Seller is not obliged to reimburse the Ordering Party for additional costs of delivery of the Goods to the Seller.
4.7. The Seller informs that the right to withdraw from the Agreement pursuant to the Act on consumer rights, in relation to contracts:
a) for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the entrepreneur has fulfilled the service, he will lose the right to withdraw from the contract,
b) in which the subject of the service is a non-prefabricated item, manufactured according to the consumer’s specifications or serving to satisfy his individual needs (i.e. e.g. products made to measure and special order, in particular roller shutters, awnings, blinds, mosquito nets) (
Art. 38 points 3 in which the subject of the service is a non-prefabricated item, manufactured according to the consumer’s specifications or serving to satisfy his individual needs;
The right of return does not apply to orders that the consumer has, of course, personalized with the help of the entrepreneur, because creating the product according to the consumer’s requirements may make it difficult to resell it in the event of withdrawal from the contract.
c) in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the packaging has been opened after delivery;
d) in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items;
4.8. The Ordering Party is responsible for reducing the value of the Goods as a result of using the Goods in a way that goes beyond what is necessary to establish its nature, characteristics and functioning.
4.9 Each order that is placed and paid for (partially in advance or in full) is accepted immediately for production, therefore it cannot be withdrawn or canceled. This applies to personalized, custom-made products (roller shutters, awnings, pergolas, etc.)
5. COMPLAINTS
The Buyer may submit complaints to the Seller regarding the concluded Agreement at sklep@e-markizy.pl, or in writing to the Seller’s address. A correctly submitted complaint should contain at least: name, surname, address, e-mail address of the Buyer, the date of conclusion of the Agreement constituting the basis for the complaint, the subject of the complaint, indicating the Buyer’s request, all circumstances justifying the complaint. If the data or information provided in the complaint need to be supplemented, before considering the complaint, the Seller asks the person submitting the complaint to supplement it in the indicated scope. The seller recognizes the complaint within 14 days from the date of its receipt in the correct form. The response to the complaint is sent to the e-mail address provided by the Buyer or to the traditional mail address. Most of the products are covered by a 2-year warranty, which is applicable to the consumer purchase (bill / receipt). Purchases on a VAT invoice (company) mean 1 year manufacturer’s warranty. The advertised goods should be returned to the seller if possible. In the case of bulky goods, the seller undertakes to collect the claimed goods with his own transport in order to consider the complaint. All warranty repairs take place at the seller’s premises or at the manufacturer of the purchased goods.
1.1. The owner of the e-markizy.pl online store is the company Centrum Handlowe Adams Sp.j Lotoccy with its registered office in Żary at Górnośląska 17 Street in Żary. 17/3; NIP 928-207-88-09, REGON 081178657
Our company is located on the premises of the Adams Shopping Center.
1.2. An order in the online store may be placed by any natural person who is 18 years of age and is registered for permanent or temporary residence in Poland, with full legal capacity, and any legal person having its registered office in Poland – hereinafter referred to as the Buyer.
2. OFFER
2.1. The e-markizy.pl online store sells via the Internet and is located at: www.e-markizy.pl The subject of the online store’s activity is the sale of new sun protection products, a detailed list of which along with unit prices is available on the store’s website. The prices given are gross prices and include the tax on goods and services at the rate specified in separate regulations.
2.2. The content of the e-markizy.pl online store does not constitute a commercial offer within the meaning of art. 543 of the Civil Code, and therefore placing an order by the Buyer does not mean an immediate conclusion of the contract, but only an offer to buy a specific product.
2.3. Announcements, advertisements, price lists and other information contained on the website do not constitute an offer within the meaning of art. 66 of the Civil Code and are only an invitation to conclude a contract. The seller reserves the right to change the price of goods or services. ” By placing an order, the customer submits an invitation to conclude a sales contract for the ordered goods or order services in the Store. The process of ordering the goods begins with the confirmation of the characteristics of the service through the Product Page. On the product page, the customer is informed about the expected time of order fulfillment, availability of goods, price and methods of payment, as well as possible variants of delivery of the goods. In order to deliver the goods, the Customer is obliged to provide his address details or verify them in the case of prior registration of the Account. Before placing the order (by using the “order with payment obligation” button), the Customer confirms that he has read these regulations and agrees to the processing of his personal data for the purposes of the contract.
2.4. The confirmation of the order / offer acceptance sent by the Store to the e-mail address provided by the Customer constitutes a declaration of acceptance of the invitation referred to above. If, before confirming the order (the “confirm and want to pay” button), the Customer ends the use of the service and leaves the Store, the contract will not be concluded.
2.5. All goods are brand new and covered by the manufacturer’s or distributor’s warranty under the conditions contained in the warranty cards.
2.6. The proof of purchase in the e-markizy.pl store is a receipt or a VAT invoice, which may be issued for a company or a natural person based on the data provided when placing the order.
3. ORDERS, OFFERS, PAYMENTS, DELIVERY TIME
3.1. Orders / Offers in the e-markizy.pl store can be placed 24 hours a day, 7 days a week, using the website.
3.2. To place an order, it is necessary to have your own e-mail account and a contact telephone number.
3.3. Upon confirmation of the order by e-markizy.pl, an offer to buy the goods is submitted between the Buyer and the online store.
3.4. If it is not possible to contact us due to an incorrect telephone number and incorrect e-mail address, the order will be canceled within 5 days from the date of purchase.
3.5. In the absence of goods, the customer is informed about it. In particular, this applies to products that are currently unavailable or in accordance with the Manufacturer’s procedure, they should be ordered in advance. In such a situation, the Buyer always receives information from the Seller about the proposed delivery date of the product. The e-markizy.pl store reserves the right to individually agree with the Buyer on the delivery date, change or cancel the order.
3.6. Forms of payment – The customer usually receives the following payment methods: traditional transfer to the account, cash on delivery (payment upon delivery of products). Payment in advance to the account should be made within 7 days of placing the order in the store (in the text of the transfer for faster identification, enter the name under which the order was placed).
In addition, some products (especially atypical and made-to-measure) may not be subject to 100% payment on delivery. Usually, a small advance payment is required. Each product has individually defined payment terms.
3.7. VAT invoices
3.7.1. The gross value of the VAT invoice is the value of the purchased product + the costs of the selected shipping method.
3.7.2. The buyer authorizes the seller to issue a VAT invoice without a signature.
3.8. The approximate delivery date is usually given in the parameters of the order placed. The delivery date of the item may be extended in the event of random events, force majeure, technical obstacles, as well as delays in delivery beyond the Seller’s control (e.g. due to the manufacturer’s fault, etc.).
4. DELIVERY, TRANSPORT, DAMAGE TO SHIPMENTS, FAILURES
4.1. Delivery of “groupage” goods up to 30 kg and 2 m in length: “groupage” shipments are carried out via the Polish Post or a selected courier. Delivery usually takes place within 24-48 hours (however, this date may change depending on the order)
4.2. Delivery of “bulky” goods over 30 kg and over 2 m in length:
a) Due to the size of the parcel, it is delivered in a large, lorry over 7.5 tons, so you should pay attention to the possibility of taking this type of vehicle to the indicated delivery address.
b) The carrier delivers the parcel to the address indicated, but due to its dimensions, there is no obligation to unload it, e.g. to bring parcels to the customer’s premises, etc. (this especially applies to heavy and long items, e.g. awnings over 30 kg). If there are any difficulties, please inform the carrier immediately. (otherwise, additional fees may apply) (you can also change the delivery address to deliver the goods)
We also ask that the number indicated by you the contact phone number was active for the possible delivery period (i.e. about 24-72 hours from today’s message)
In the case of a COD shipment, the recipient should prepare the appropriate amount to be paid to the courier. If the customer does not have the appropriate amount, an additional fee may be charged for the repeated delivery of the goods.
3. SHIPPING DAMAGES AND FAILURES OF DELIVERY
The buyer is absolutely obliged to inspect the goods upon receipt. If it shows signs of damage, it may refuse to accept it. If, on the other hand, he collects the parcel without any reservations, he bears the risk of any damage that could not be determined earlier. If the damage has not been detected immediately and only after opening the parcel – the buyer must, no later than 3 days from its receipt, draw up a damage report with the delivering courier or a person designated by the courier in this regard and report the damage to the appropriate courier / carrier (preferably in the department to this dedicated).
The ordering party has time to submit a complaint related to shortages in delivery no later than 3 days from the date of delivery of the goods. Any reports of shortages in delivery after this date will not be considered. Acceptance of the shipment without reservations shall result in the expiry of any damage to the goods.
4. RETURNS – The right to withdraw from the Agreement
4.1. The Ordering Party being a Consumer has the right to withdraw from the Agreement, without giving reasons and without incurring costs, by submitting a written statement addressed to the Seller within 14 days from the date of delivery of the Goods to the Ordering Party (does not apply to products – see point 4.8. (below). In the event of a return, please complete a downloadable form HERE
4.2. In the event of withdrawal from the Agreement, the Agreement is considered void and the Consumer is released from any obligations. What the Parties provided is returned unchanged, unless the change was necessary within the scope of ordinary management.
4.3. In the event of withdrawal from the Agreement, the Seller is obliged to return to the Ordering Party – Consumer, all Payments made by him.
4.4. The Ordering Party – Consumer, is obliged to return the Goods to the Seller immediately, but not later than within 14 days from the date on which he withdrew from the Agreement. To meet the deadline referred to in the preceding sentence, it is enough to return the Goods before its expiry.
4.5. The Seller may withhold the reimbursement of the Payment referred to in point 5.3 above until the Goods are received back or until the Ordering Party – the Consumer delivers proof of its return to the Seller’s address, whichever occurs first.
4.6. The Ordering Party bears the direct costs of returning the Goods. If the Ordering Party – Consumer has chosen a method of delivering the Goods to the Seller other than the cheapest standard delivery method offered by the Seller in accordance with these Regulations, the Seller is not obliged to reimburse the Ordering Party for additional costs of delivery of the Goods to the Seller.
4.7. The Seller informs that the right to withdraw from the Agreement pursuant to the Act on consumer rights, in relation to contracts:
a) for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the entrepreneur has fulfilled the service, he will lose the right to withdraw from the contract,
b) in which the subject of the service is a non-prefabricated item, manufactured according to the consumer’s specifications or serving to satisfy his individual needs (i.e. e.g. products made to measure and special order, in particular roller shutters, awnings, blinds, mosquito nets) (
Art. 38 points 3 in which the subject of the service is a non-prefabricated item, manufactured according to the consumer’s specifications or serving to satisfy his individual needs;
The right of return does not apply to orders that the consumer has, of course, personalized with the help of the entrepreneur, because creating the product according to the consumer’s requirements may make it difficult to resell it in the event of withdrawal from the contract.
c) in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the packaging has been opened after delivery;
d) in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items;
4.8. The Ordering Party is responsible for reducing the value of the Goods as a result of using the Goods in a way that goes beyond what is necessary to establish its nature, characteristics and functioning.
4.9 Each order that is placed and paid for (partially in advance or in full) is accepted immediately for production, therefore it cannot be withdrawn or canceled. This applies to personalized, custom-made products (roller shutters, awnings, pergolas, etc.)
5. COMPLAINTS
The Buyer may submit complaints to the Seller regarding the concluded Agreement at sklep@e-markizy.pl, or in writing to the Seller’s address. A correctly submitted complaint should contain at least: name, surname, address, e-mail address of the Buyer, the date of conclusion of the Agreement constituting the basis for the complaint, the subject of the complaint, indicating the Buyer’s request, all circumstances justifying the complaint. If the data or information provided in the complaint need to be supplemented, before considering the complaint, the Seller asks the person submitting the complaint to supplement it in the indicated scope. The seller recognizes the complaint within 14 days from the date of its receipt in the correct form. The response to the complaint is sent to the e-mail address provided by the Buyer or to the traditional mail address. Most of the products are covered by a 2-year warranty, which is applicable to the consumer purchase (bill / receipt). Purchases on a VAT invoice (company) mean 1 year manufacturer’s warranty. The advertised goods should be returned to the seller if possible. In the case of bulky goods, the seller undertakes to collect the claimed goods with his own transport in order to consider the complaint. All warranty repairs take place at the seller’s premises or at the manufacturer of the purchased goods.
6. ORDER AND ITS IMPLEMENTATION
6.1. A customer placing an order via the Website Online Store, completes the order by selecting Goods or Goods and Additional service with which is interested and adds it to the “BASKET”. Customer after completion the entire order and an indication in“CART” method of Delivery and form payments, compositionsubmits the order using the available order form, Then, by selecting the “Order and.” button on the Store’s Website salaries”. Each time before placing an order, the Customer is informed about data Sellers of Fr. the total price for the selected Goods and Delivery as well as Fr. all additional costs, which he is obliged to bear in connection with Agreement sales.When placing the order,
6.1. A customer placing an order via the Website Online Store, completes the order by selecting Goods or Goods and Additional service with which is interested and adds it to the “BASKET”. Customer after completion the entire order and an indication in“CART” method of Delivery and form payments, compositionsubmits the order using the available order form, Then, by selecting the “Order and.” button on the Store’s Website salaries”. Each time before placing an order, the Customer is informed about data Sellers of Fr. the total price for the selected Goods and Delivery as well as Fr. all additional costs, which he is obliged to bear in connection with Agreement sales.When placing the order,
6.2 Placing an order, it is a composite by the Customer an offer to conclude a Contract for the sale of the Goods being the subject of orders.
6.3 After placing the order, the Seller sends to the e-mail address provided by the Customer electronic confirmation of the order. Acknowledgment of acceptance of the order is a declaration of the Seller about accepting the order.
6.4 Upon payment of the advance payment or other amount for the order, the goods are automatically transferred to production. After receiving the payment from the buyer, it is not possible to make changes to the parameters of the ordered goods. It is also not possible to withdraw from the contract in accordance with Art. 38 points 3 “in which the subject of the service is a non-prefabricated item, manufactured according to the consumer’s specification or serving to satisfy his individual needs “
The right of return does not apply to orders that the consumer has, of course, personalized with the help of the entrepreneur, because creating the product according to the consumer’s requirements may make it difficult to resell it in the event of withdrawal from the contract.
The right of return does not apply to orders that the consumer has, of course, personalized with the help of the entrepreneur, because creating the product according to the consumer’s requirements may make it difficult to resell it in the event of withdrawal from the contract.
7. PROTECTION OF PERSONAL DATA
7.1. The e-markizy.pl online store undertakes to protect the personal data of customers in accordance with the Act of August 29, 1997 on the protection of personal data.
7.2. Personal data is necessary to issue accounting documents (VAT invoice) related to the shipment of purchased products (shipment shipping documents) and are used to ship the e-markizy.pl store’s own materials (newsletter sent by electronic means), the receipt of which the Buyer agrees during registration .
7.3. Registration in the store is voluntary and free. In order to register correctly, the user must provide his real data: name and surname, address, telephone number, e-mail address and tax identification number (in the case of a company account). The user is asked to update the data to make it consistent with the facts.
7.4. The customer has the option to make a purchase without creating an account in the store.
7.5. The website www.e-markizy.pl uses cookies.
8. FINAL PROVISIONS
8.1. We approach transactions very conscientiously and expect the same from the other party.
8.2. All trademarks and company names on the website have been used for information purposes only and are the sole property of these companies.
8.3. There are products available for mail order sale, the offer of which is placed in the main part of the store. The sale of other products requires consultation with the service of the e-markizy.pl store
8.4. All information about the products presented in the offer of the e-markizy.pl store is consistent with the catalog data of the manufacturers. The store exercises due diligence to ensure that the content of the e-markizy.pl online store pages corresponds to reality as accurately as possible. Due to the possibility of errors during updates (prices, configuration or technical parameters) – potential discrepancies will be corrected during the order confirmation. Correction of these data, made as a result of errors or delays in their updating, may not constitute the basis for submitting claims against the seller.
8.5. Placing an order is tantamount to reading and accepting the regulations of the e-markizy.pl store